Insurance brokers on Gilley Road, Richmond.
Walk in without an appointment. ICBC, home, business and the risks other brokers have turned away, all handled at this counter.
WHEELCHAIR ACCESSIBLE · NO APPOINTMENT NEEDED
| Monday to Friday | 9:30 to 17:30 |
|---|---|
| Saturday | 10:00 to 17:00 |
| Sunday | Closed |
OUTSIDE THESE HOURS, CALLS ROUTE TO A BRANCH THAT IS STILL OPEN.
Can I just walk in?
Yes. No appointment, no online form first, no queue ticket. Come to the counter at 165-23233 Gilley Rd and someone will deal with you, whether that is renewing your plates, asking about a home policy, or bringing in a letter from an insurer that says no.
If you would rather not come in, call the branch directly or tell us what you need online and choose how you want us to reply, email, a phone call, or an appointment to come in.
This is the branch for the east end of Richmond.
Hamilton sits at the far east edge of the city, and the office is a street level shop on the Gilley Road high street, beside the community centre and the elementary school. For the blocks around it, and for Queensborough just over the bridge, this counter is a short walk or a short drive instead of a trip across town. Weekdays run to 17:30 and Saturday to 17:00. Sunday is closed, and if Sunday is the day you have free, Delta is open seven days and handles exactly the same work.
Everything, in one office.
No S&S branch is the wrong one to walk into. Files are routed internally to the right desk, so you can start with the branch nearest you. You do not have to come in, either. Every branch can handle Autoplan work remotely, so call us and we will tell you what yours needs.
ICBC & Autoplan
Plates, renewals, transfers and personal auto, counter work, usually while you wait.
Home & condo
Hamilton is mostly condos and townhouses, so strata unit and tenant cover is everyday work at this desk. Read more about home and condo cover.
Business insurance
Liability, property, contents and interruption for Lower Mainland businesses. Read more about the business cover we arrange.
Construction & trades
Builders risk, contractors, and the certificate a general contractor wants read before work starts. Read more about cover for trades and construction.
Professionals
Architects, engineers and design consultants, through our dedicated program. Read more about cover for architects and engineers.
Declined risks
Bring the letter. We read it and tell you honestly where you stand. Read more about what happens after a decline.
What to bring.
For ICBC and vehicles
Your current insurance papers, your driver’s licence, and the vehicle registration if you are transferring or buying.
For home or business
Your current policy or renewal notice if you have one. If you do not, come anyway. We can work from what you know.
If you were declined
The letter from the insurer. That single document tells us more than an hour of questions would.
Our other branches
Four offices across the Lower Mainland. Whichever is closest to you is the one to use. They all do the same work.
About the Richmond branch.
Where exactly is the Richmond branch?
165-23233 Gilley Rd, Richmond. It is a street level shop on the Gilley Road high street in Hamilton, beside the community centre and the elementary school.
Do I have to live in Richmond to use this branch?
No. The Richmond branch is at 165-23233 Gilley Rd if you want to come in, and our licence covers the province either way. Queensborough, New Westminster, North Delta and the rest of Richmond are all inside it. What changes with your address is the quote itself, not whether we can help.
Can I renew my ICBC plates here?
Yes. This office is listed by ICBC as an Autoplan broker, so plates, renewals and transfers are handled at the counter, usually while you wait. Bring your current papers and your driver’s licence.
I am in Queensborough or Hamilton. Is this the closest office?
Yes. This is the S&S office on Gilley Road, a few minutes from the Queensborough Bridge, and from most of east Richmond it is a short drive. No appointment is needed, walk in during opening hours.
Is this branch different from Vancouver, Delta or Surrey?
No. One licensed agency, S&S Insurance Services Ltd, with four offices. You can start at any branch, and your file is routed internally to the right department. Use whichever office is most convenient.
You are closed on Sunday. What can I do?
Delta is open seven days and handles exactly the same work, so a Sunday job can be done there. You can also send the details through the site whenever it suits you and tell us how you want the answer to come back.
What if I need help outside opening hours?
Call the branch anyway, calls route to a branch that is still open. Delta has the longest hours and is open seven days a week.
Do you speak languages other than English?
Yes. Our team speaks Punjabi, Hindi, Italian, Cantonese and Mandarin as well as English.
Come in, or call the branch.
165-23233 Gilley Rd, no appointment needed. If you would rather not come in, call and we will sort it from there.
THE LIGHTS AT THE TOP OF THIS PAGE SHOW WHETHER WE ARE OPEN RIGHT NOW.
More about insurance in Richmond, what we are asked for most in this city.
We also serve New Westminster from this office, straight over the Queensborough Bridge.